Resources and Programs > Technology Resources > Technology FAQ
Technology FAQ
Q. How do I receive my college email on my smartphone?
A. Your college email account can be used from any modern smartphone. For phone-specific instructions CLICK HERE. When setting up your phone and asked for a username, enter your full email address. If prompted for a server address, enter 'pod51004.outlook.com'
Q. Does the college provide Microsoft Office, Windows, the Adobe Creative Suite, or any other software to students?
A. The college does not offer software to students. CLICK HERE for information on purchasing Microsoft products at a reduced rate. Also note that minimalist versions of Microsoft Word, Excel, and Powerpoint are available to you free as part of your email account. Simply login to your webmail and click the "Office" link that is in the top-center of the screen.
Q. Does the college provide antivirus software? What packages are supported on campus?
A. The college does not provide antivirus software. Our campus network access software recognizes all major packages, including the popular Symantec and McAfee. We recommend downloading one of the many excellent and completely free antivirus packages from vendors such as Microsoft, avast, AVG, and Avira. These can be found at most software download websites, including download.com. Antivirus software is required of Windows computers to gain network access.
Q. How do I change my password?
A. To properly change your password you need to do it in TWO places:
To change your computer lab, wireless access, Moodle, and Portal password login to a workstation in the computer lab or library (or your office computer if you are faculty or staff). Press Ctrl+Alt+Delete on the keyboard. Then click the "Change a password" button and enter the requested information.
To change your webmail and SkyDrive password login to your webmail account. In the upper-right corner of your email click the "Options" link which will produce a pulldown menu where you can select "See All Options". After the page refreshes, you'll see a link in the right column to change your password. Click the link and follow the prompts.
