The student account includes all tuition charges and fees associated with a student’s education at Holy Cross College, as well as payments and financial aid applied towards those charges. Financial transactions are applied to a student’s account as they are received. Students can log into their HCC student portal to view the status of their account at any time.
Students are expected to take responsibility for their accounts. The checklist below will help you keep track of your student account:

• Review your account to make sure that all charges and credits are correct.
• Inform Student Accounts if you will be using funds from a 529 savings plan.
• Contact Financial Aid to provide information or documentation on outside scholarships.
• Fill out a FERPA (Federal Educational Rights and Privacy Act) so parents or guardians can view your account through a FERPA portal, make e-payments, or discuss your financial account with us.

Note that your Fall semester bill is due by January 1 and your Spring semester bill is due August 1

New and continuing students are billed on a semester basis.  For new students who meet the May 1 enrollment deadline, semester bills are available in early June.  For continuing students, bills are available after registering for courses for the upcoming semester.

• You can also research the Federal Direct Parent PLUS loan to cover direct (tuition, fees, etc.) and indirect (books, laptops, etc.) educational expenses. Contact the Financial Aid Office to determine your maximum PLUS loan eligibility. Learn more about the PLUS loan and begin an online application.

The Fall semester bill must be paid in full by August 1.
The Spring semester bill must be paid in full by January 1.

• A $250 late fee may be charged to your account if your account is not settled by these deadlines.
• Plan ahead by applying for a Federal Direct PLUS loan at least two weeks before the billing deadline as it takes time to process before funds are posted to your account.
• Inform the Student Accounts office if you will be using a 529 savings plan.

You may submit a written request for a deadline extension to the Student Accounts office. A request should be made as soon as it becomes apparent a deadline extension is needed. Without an approved extension, you may be dismissed from the college if an outstanding balance remains after the add/drop period.
An extension will be considered under the following circumstances:

• Student’s FAFSA verification is pending. All requested information has been submitted to the Financial Aid office, but the verification is still under review.
• Student has applied for a private education loan, but funds have not been disbursed. Students must provide documentation to the Financial Aid office that the private loan is approved and is being processed.
• Parent has applied for the Federal Direct Parent PLUS loan and is awaiting approval or denial.
• Student committed to attend Holy Cross after the billing deadline.

Approval of an extension request is not guaranteed and will be granted at the discretion of the Executive Vice President.

A student account will have a credit balance if/when payments and/or financial aid exceed direct charges.

• Students will receive an email when a refund is ready to be picked up from the Student Accounts office.
• Refund checks from PLUS loans will be mailed to the parent if indicated on the PLUS loan application.
• To use a refund to pay for textbooks, you can request a book voucher from the Student Accounts office. Book vouchers can only be used at the Holy Cross College bookstore through the first week of classes.