Department: Office of Student Success
Reports to: Director of Office of Student Success
FLSA: Exempt
Holy Cross College’s Mission: The Mission of Holy Cross College is to educate and form global citizens with the competence to see and the courage to act. Holy Cross is a Catholic college that advances the apostolic mission of the Brothers of Holy Cross. Our practical, experiential, liberal arts curriculum applies timeless truths to contemporary life and leads people to wholeness in the image of Christ.
Our hiring practices reflect this missional commitment to being a Christ-centered institution.
Typical Schedule: This is a full-time position with normal workdays Monday through Friday. Extended hours and a flexible schedule may be necessary to meet peak periods, deadlines, and project requirements of the college, including occasional weekends.
Purpose: This position works in close conjunction with the Director of Student Success to advance the mission of the Office of Student Success. This position focuses on accompaniment for Holy Cross College baccalaureate students through academic advising, mentoring, and providing holistic support. While this position focuses on serving first-year students, the role offers support to certain upper-class students as needed. Additionally, this position oversees the College’s academic probation program and innovative retention efforts. In order to effectively support students and advance the College’s supportive services, active collaboration with the Dean’s Office, Student Life personnel, Admissions, faculty, and other constituents of the College community is essential for this role.
Essential Job Duties
- All administrators, faculty and staff are called to assist students in their formation to be Christ-like students and thus must embrace and advance the Holy Cross mission of the College in all professional activities.
- Provide leadership for college retention efforts, working closely with staff in the Office of Student Success, Academics and Student Life to improve support for students.
- Serve as an academic advisor for baccalaureate students who have not submitted a declaration of major. Advise students in areas including academic standards, major discernment and decision making, degree completion, policies and procedures, course registration and general education requirements; connect students to campus services, resources, and opportunities as appropriate.
- Serve as personal mentor for a select group of first-year students and mentor select upper-class students as decided by the Office of Student Success and the CARE Team.
- Serve as a probation advisor, ensuring that assigned students on probation are meeting terms of probation contract.
- If assigned, participate as member of the CARE Team.
- Engage in planning and implementing of Student Success Program (SSP 101).
- Assist in implementation of Fall Majors Fair.
- Participate in training and professional development as needed to stay abreast of regulations and changes.
- Fulfill other duties assigned to meet the needs of the Student Success Team and College.
Minimum Education, Skills, and Ability
- Bachelor’s degree required.
- Excellent oral and written communication skills and leadership skills required.
- Attention to detail and demonstrated organization skills related to programming/project management are essential.
- Ability to work effectively with a diverse student population.
- Ability to work flexible work schedule including evenings and weekends as may be necessary to serve the needs of the department.
- Ability to work under pressure, in a team atmosphere, and with a minimum of direct supervision.
- Demonstrated experience at a faith based, liberal arts, residential institution is preferred.
- A desire to embrace and enhance the Catholic, Holy Cross mission of the college.
NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified. Duties, responsibilities and activities may change at any time with or without notice.
Employment at Holy Cross College is ‘at will’ meaning that either the College or the employee can end the employment relationship at any time, with or without cause, with or without notice. Holy Cross College is an equal opportunity employer. All employment decisions are based on qualifications and are made without regard to race, color, national origin, age, sex, disability, or any other legally protected status. Interested candidates should submit resume, cover letter and three references (names and contact information) via email to Human Resources [email protected] Position open until filled.